in force from 16 January 2023

1. This cookie policy sets out the rules for the use of small files known as cookies, used by the website at (hereinafter referred to as the “Website”).

2. The owner of the Website is OTCF S.A. with its registered office in Kraków, ul. Saska 25C (30-720 Kraków), entered in the National Court Register kept by the District Court for Kraków Śródmieście in Kraków, 12th Business Division of the National Court Register under No. 0000555276, share capital of PLN 7,384,500, paid in full, NIP [VAT No.]: 9451978451, REGON [National Official Business Register No.]: 356630870 (hereinafter referred to as “OTCF”).

3. Cookies are IT data, in particular text files stored in the device of the users visiting (e.g. on a computer, phone, or another user’s device used to connect to the Online Shop), intended for the use of the Online Shop if the Internet browser allows it.

A cookie usually contains the name of the domain it comes from, the storage time on the user’s device, and an individual random number identifying the file. The main purpose of cookies is to make it easier for the user to use Website and to make it more user-friendly, without causing any damage to the user’s computer or other user’s devices. The information collected using cookies is stored to maintain the user’s session on the website. It can improve the Website by means of estimates regarding website usage statistics, help to adjust the services offered by OTCF S.A. products to the individual preferences and actual needs of the users, speed up the search process, etc. If OTCF obtains the user’s prior informed consent, OTCF may use cookies, tags, or other similar functionality to obtain information that enables it to display advertisements, whether from the Website, from third party websites, or otherwise, based on the analysis of the user’s browsing habits.

The information stored or accessed will not cause any configuration changes to the user’s telecommunications device or the software installed on the device.

4. OTCF uses four types of cookies on the Website:

  • Session cookies collect information about the user’s activities and exist only for the duration of the session, which begins when the Website is opened and expires when it is closed. When the browser session expires or the computer is shut down, the information is deleted from the memory of the user’s device. The mechanism of session cookies does not allow collecting any personal data or any confidential information from the user’s computer.
  • Persistent cookies are stored in the memory of the user’s device until deleted by the user or until they expire. The mechanism of persistent cookies does not allow collecting any personal data or any confidential information from the user’s computer.
  • First-party cookies are files placed by OTCF.
  • Third-party cookies are placed by third parties and approved by OTCF. They include Google Analytics cookies. The are used to analyse the activities of Website users for statistical purposes.

5. OTCF uses first-party cookies for the following purposes:

  • to authenticate the user on the Website and ensure the user’s session on the Website (after logging in) to make it possible for the user to use the Website without the need to re-enter its login and password on each page;
  • to conduct analyses, studies, and viewing activity audit, and in particular to compile anonymous statistics that help to understand how users use the Website so that its structure and content can be improved.

6. OTCF uses third-party cookies for the following purposes:

  • to popularise the Website by means of (external cookies administered by Facebook Inc based in the USA or Facebook Ireland based in Ireland);
  • to collect general and anonymous statistical data via Google Analytics Tools (third-party cookies administered by Google Inc. based in the USA).
  • to make it possible to assess whether the advertising activities are correct and effective, using in particular the AdWords and DoubleClick networks (third-party cookies administered by Google AdWords and DoubleClic: Google Inc. based in the USA), to provide services such as:
    • remarketing,
    • categories of interest,
    • similar recipients,
    • other types of interest-based advertising,
    • demographic and location targeting.

7. Cookies are safe for the Website user’s computers. In particular, they do not allow penetrating the Users' computers with viruses or other unwanted software or malware.

8. Cookies are used on the Website with the user’s consent. The user can give consent by using appropriate settings of the software, in particular the Internet browser, installed on the device used by the user to view the content of the Website.

9. The user may, at any time, withdraw the previously given consent to the use of cookies on the Website, or change its scope, and delete cookies from the browser. While the settings are different in each browser, cookies are normally configured in the “Preferences” or “Tools” menu. Detailed information on the possibilities and ways of handling cookies is available in the software settings (web browser). When using this option, the user will be able to use the Website, except for functions that require cookies by their nature. Restricting the use of cookies may affect some of the functionalities available on the Website and prevent the correct operation of the Website.

10. Cookies do not store information that constitutes personal data of the Website users. Cookies are not used to determine the identity of the user or to collect or store sensitive personal data.

11. The Online Shop contains links and references to other websites. OTCF is not responsible for the privacy protection rules applicable at these websites.

12. The cookie policy is subject to change. OTCF will inform the users of any changes in the cookie policy one day in advance.

13. If you have any questions about the cookie policy, please contact us at

Order a courier

Pack your clothes in a box and order a free courier to collect them from you.


Bring them to one of our stores

Bring your clothes to one of the 4F shops (the collection points are in all of them), and drop them off into the special container with the 4F Change logo.